Foster Elite Performance - Privacy Policy

1. Introduction

Foster Elite Performance ("Foster Elite," "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, use our services, or communicate with us. We are committed to complying with applicable Maryland privacy laws.  

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and emergency contact information.  

• Health Information: To provide our training services safely and effectively, we may collect information about your health history, current health status, injuries, and physical limitations.  

• Payment Information: When you purchase our services, we collect payment information, such as credit card details, to process transactions.

• Training Data: We may collect data related to your training progress, performance metrics, and workout records.

• Website Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.  

• Communications: We may keep records of our communications with you, including emails, phone calls, and messages.  

3. How We Collect Information

We collect information in various ways, including:

• Directly from you: When you provide information to us through our website, forms, or during consultations.  

• Automatically: When you use our website, we may collect data through cookies, web beacons, and other tracking technologies.

• From third parties: In some cases, we may receive information from third parties, such as payment processors.  

4. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To deliver our training services, personalize your training plans, and monitor your progress.

• Communication: To communicate with you about your training, appointments, payments, and updates to our services.

• Payment Processing: To process payments for our services.

• Website Improvement: To analyze website usage and improve our website's functionality and user experience.

• Marketing: With your consent, we may use your information to send you promotional materials and information about our services.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

• Protection and Safety: To protect the safety and security of our clients and staff.

5. Disclosure of Your Information

We may disclose your information in the following circumstances:

• To our staff and trainers: To provide our services effectively.

• To service providers: We may share information with third-party service providers who assist us with payment processing, website hosting, and other business operations.  

• For legal purposes: We may disclose information to comply with legal obligations, such as subpoenas or court orders.

• With your consent: We may share information with third parties if you provide your explicit consent.

6. Data Security

We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption:

  • We use industry-standard encryption TLS/SSL to protect data transmitted between your browser/device and our servers, especially during payment processing and when handling sensitive information.

  • Sensitive data at rest in our databases is encrypted using AES-256.

• Secure Servers:

  • Our servers are housed in secure data centers with restricted physical access and 24/7 monitoring.

  • We employ firewalls and intrusion detection/prevention systems to protect our network from unauthorized access.

• Access Controls:

  • Access to client data is restricted to authorized personnel only, on a need-to-know basis.

  • We use strong passwords, multi-factor authentication (MFA), and regular security audits to ensure only authorized access.

• Regular Security Assessments:

  • We conduct regular vulnerability scanning and penetration testing to identify and address potential security weaknesses.

  • Our security practices are regularly reviewed and updated to stay ahead of evolving threats.

• VPN Use:

  • To further enhance the security of our data transmission, we utilize a Virtual Private Network (VPN), such as NordVPN, for secure connections, especially when accessing sensitive data remotely. This adds a layer of encryption and anonymity to our internet traffic.

• Cybersecurity Partnership:

  • We partner with a reputable cybersecurity company, such as Cogdell Cybersecurity, to provide expert guidance and support in maintaining a robust security posture.

  • Cogdell Cybersecurity assists us with:

    • Security assessments and audits

    • Incident response planning

    • Security awareness training for our staff

    • Ongoing monitoring of our security systems

• However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may have certain rights regarding your personal information, depending on Maryland law, including the right to:  

• Access: Request access to the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete personal information.  

• Deletion: Request that we delete your personal information, under certain circumstances.  

• Opt-out: Opt out of receiving marketing communications.

To exercise these rights, please contact us using the contact information provided below.  

8. Cookies and Tracking Technologies

• We may use cookies, web beacons, and other tracking technologies to collect information about your website usage.  

• You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.  

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.  

10. Children's Privacy

Our services are not intended for children under the age of five (5). We do not knowingly collect personal information from children under this age.  

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Foster Elite Performance

Brookhaven Ln, Upper-Marlboro, MD

info@fosterelite.com

301-691-8380